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You must click on the "Save and sync" button for any changes you made to the following settings to take effect: If your locks work with offline codes, you must enable the functionality from the listing mapping tab The phone-based codes will only be created for newly created reservations The valid from/to setting changes will be applied to both current & future access codes If the reservation had a code and it was deleted, we will not generate a code for it If the reservation doesn’t have a code, we will create one and sync it with the lock If the reservation already has a code, we will keep the same code, and sync it with the lock For faster setup, you can use the " Bulk edit" functionality:īy pressing the " Save and sync" button codes will be generated for all " new" and " modified" reservations, as well as " owner stays" with check-in date in the future (today + 1 day).If your devices don’t support setting custom code values, the feature will be shown as "Unavailable".This setting is shared with the same value in the listing settings page.From here you can also enable to use the guest’s phone number’s last digits as the base of the access code.Keep this in mind when you’re setting up your message automation to communicate the code to your guests Offline codes are created algorithmically, so you can’t set specific values (or use the guest’s phone number)Įach manufacturer has their own rules/limitations, so usually an offline access code won’t be created till 72 hours before check-in. Please pay attention to the following limitations for offline codes: If we detect that your account has a device that supports it, you will see a button to enable the creation of offline codes. you can decide how long before check-in time and after check-out time the code will be active to allow some flexibility to guests who arrive early or depart late. In this case, reservations from each of these listings will create codes on that deviceįor each listing, a code validity can be set. In this case, the same code will apply to all mapped devicesĪ device can be mapped to multiple listings. In the listings mapping tab, there is a list of all the listings in the account, with a multi-select dropdown next to itĪ listing can have multiple devices mapped to it. To connect to another provider, or another account of the same lock provider, press the " Add device brand" button under the three-dot menu The page is redirected to the listing mapping tab, where the devices can be mapped to listings Now the page is redirected to the Connect Webview, where a lock provider needs to be selectedĮnter the lock provider account username and password to authorize the connection.A popup with the payment conditions appears you should accept to proceed.If needed, check if your device is supported by pressing the " Supported devices" button This helps you consolidate your work in one space, have fewer subscriptions to different services, and have a more reliable lock connection.
![smart padlock with multiple codes smart padlock with multiple codes](https://i.pinimg.com/originals/39/58/10/39581022b79ab3b1f14c35b12e09a9a6.jpg)
Before you would have to rely on other software to integrate and manage your smart locks, you can now do it all within Hostaway. Many of you use smart locks to automate the check-in process, saving significant time for each reservation.